Shipping policy

Shipping Policy

Thank you for shopping with us. Each piece is created with intention, and we aim to make sure your order reaches you safely and efficiently.

Processing Time

All orders are processed within 5-10 business days unless otherwise stated.
Please note that all products are handmade by the owner so during high-demand periods, product launches, or special releases, processing times may be slightly extended.

For made-to-order or limited pieces, processing times will be clearly listed on the product page.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Domestic (U.S.): 5-7 business days

Please note that delivery times are estimates and may vary due to carrier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to 72 hours for tracking updates to appear.

International Shipping

We currently do not offer international shipping 
Customers are responsible for any customs duties, taxes, or import fees required by their country.

We are not responsible for delays caused by customs.

Shipping Issues

Once an order has been shipped, we are not responsible for lost, stolen, or delayed packages.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

For incorrect addresses entered at checkout, we are unable to guarantee replacement or refund.

Address Changes

If you need to update your shipping address, please contact us within 24 hours of placing your order.
We cannot guarantee changes once the order has been processed.

Damaged Items

If your item arrives damaged, please contact us within 3 days of delivery with photos of the damage and packaging.
We will review and work with you to resolve the issue.